Renfe and Adif signal transit and waiting itineraries for travelers at Bilbao Abando and San Mamés stations, in order to promote users' social distance due to the railway facilities that register a greater flow of passengers.
Specifically, signage will be placed on the suburban platforms, to avoid crowds in the process of arrival of travelers, with those waiting to travel. In the same line, the itinerary to be followed for the crossing of the cancellers of travelers who enter and leave the premises will be marked.
Signs will be placed in the station lobbies to channel the movements of passengers and reduce crossings as much as possible, thus helping to speed up transit through the facilities, from the moment they enter the station until they access the train from the platform; Conversely, since the traveler gets off the train and continues his journey, either to leave the station or to transfer to another means of transport.
"The objective is to promote safety in the movement of users through railway facilities that provide commuter services and concentrate a greater flow of passengers."
In the stations, informative posters have also been placed remembering the mandatory use of the masks on public transport, and the importance of maintaining social distance in the facilities.
Since the start of the pandemic, the banks and rest areas of the stations were sealed, in line with the recommendation to stay on the premises for the essential time, and not to travel if it is not essential.
All the measures adopted have been adapted to the needs of each moment since the state of alarm was decreed, and along the same lines they will be modified with the foreseeable increase in mobility in the different phases of unconfinement.
"The platforms will be marked to avoid crowds at the passenger crossings, access and exit itineraries for the cancellations will be created, as well as movements by stairs and lobbies."
Coinciding with the recovery of the usual activity of passenger services on the suburban lines of the Basque Country, Renfe has launched an information campaign, reminding the user of the essential rules and social responsibility of the traveler that make it possible for trains and railway environments use spaces in the most ideal conditions for everyone.