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Contact Us

Located in Kuala Lumpur’s Golden Triangle, our headquarters is within walking distance of KLCC and Menara KL — two of the city’s most iconic landmarks.
Our team is ready to assist with your enquiry. Please find our contact details and office locations below.

Business Hours

  • Monday to Thursday: 09:00hrs – 18:00hrs
  • Friday: 09:00hrs – 17:00hrs
  • Closed: Saturdays, Sundays & Public Holidays

Kuala Lumpur (Head Office)
Suite 1001, Level 10, Wisma Lim Foo Yong,
86, Jalan Raja Chulan, 50200 Kuala Lumpur, Malaysia
Total Area: 510 sq. meters
Telephone : +603 2141 3899 (total 15 lines)
Email : pwtkul@pacificworld.travel

Penang (Branch Office)
Lot2.02, 2nd Floor, Choo Plaza,
41, Lorong Abu Siti, 10400 Penang, Malaysia
Total Area: 66 sq. meters
Telephone : +604 229 3754
Email : pwtpen@pacificworld.travel

Kota Kinabalu (East Malaysia)
Telephone : +6013 878 5185
Email : pwtbki@pacificworld.travel

 

Enquiry Form

Please fill out the form below and our team will get back to you shortly.


Frequently Asked Questions (FAQs)

What type of enquiries can I submit via the contact form?
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You may submit general enquiries, partnership proposals, trade requests, or media-related questions. For urgent matters, please contact our offices directly by phone.
How soon will I get a response?
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Our team typically responds within 1–2 business days during operating hours. If your request is time-sensitive, we recommend calling the relevant office.
Can I arrange a meeting with your sales or marketing team?
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Yes, we welcome meeting requests by appointment. Please include your request in the "Subject" field of the enquiry form and we’ll follow up to schedule.
Do you allow walk-in visits?
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Meetings are by prior arrangement only. Kindly contact us in advance to ensure the right team member is available.
How do I reach your Destination Management (DMC) division?
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Our DMC services are provided by our sister company, World Express (M) Sdn Bhd. You may submit your request through this form, and we will route your enquiry to the appropriate team.