SriLankan Airlines, launched in 1979, is the national carrier of Sri Lanka, recognized for its service, comfort, safety, and punctuality. As a member of the oneworld Alliance since May 1, 2014, we connect passengers to 114 destinations in 62 countries from our hub at Bandaranaike International Airport in Colombo.
Vision
To be the airline of choice for travelers seeking an authentic Sri Lankan experience with warm hospitality.
Mission
We aim to grow a sustainable airline that promotes Sri Lanka, supports tourism, assists expatriates, and strengthens the national economy. Our goal is to establish an air transport hub in the Indian Ocean and nurture talent for the aviation industry while ensuring ethical practices and long-term benefits for our communities.
Fleet
We operate an all-Airbus fleet of 24 modern aircraft:
- A330 (long-haul): The A330-300 features Sri Lankan motifs, Business Class seats that convert to flat beds, and excellent in-flight entertainment. Economy Class offers a comfortable experience with mood lighting, in-seat power, and Wi-Fi.
- A330-200: Similar to the A330-300, it provides Business Class flat beds and an enjoyable Economy cabin, accompanied by our renowned hospitality.
- A320/A321 (medium-haul): These aircraft are designed for short and medium-haul flights, featuring reclining seats and a relaxed ambiance.
- A320/A321neo: Our newest aircraft blend modern comforts with Sri Lankan designs. Enjoy leather seats, the Rave REMIX entertainment system, and in-flight Wi-Fi to stay connected.
Destinations
SriLankan Airlines operates flights from Kuala Lumpur (KUL) to a variety of destinations, including:
Region | Destinations |
---|---|
Sri Lanka | Colombo |
Europe | London, Frankfurt, Paris |
Maldives | Gan Island, Male |
Middle East | Dubai, Abu Dhabi, Doha, Dammam, Riyadh, Kuwait |
Indian Subcontinent | Chennai, Mumbai, Trichy, Trivandrum, Madurai, Cochin, Hyderabad, Delhi, Bangalore, Karachi, Lahore, Kathmandu, Dhaka |
Summary of Awards and Achievements
SriLankan Airlines has a strong track record of excellence in aviation, receiving numerous prestigious awards. In 2022, it earned the PATA Gold Award for Marketing Carrier and was recognized in the APEX Passenger Choice Awards for the best Wi-Fi and cabin service in Central Asia. The airline also received accolades for its resilience from Changi International Airport and was recognized for its sustainable aviation programs at the Sheikh Mohammed Bin Rashid Al Maktoum Global Aviation Awards.
- In 2021, SriLankan Airlines achieved Platinum Standard status for health safety from APEX and won the Cargo Service Excellence Award at the Let's Talk Cargo event in Singapore. It was named Asia’s and the World’s Leading Airline to the Indian Ocean by the World Travel Awards.
- In 2020, the airline received three stars at the Golden City Gate Awards in Berlin and was recognized as the leading airline to the Indian Ocean. It also ranked among the top five airlines for absolute cargo growth at the Changi Airline Awards.
- In 2019, SriLankan Airlines was awarded the best Wi-Fi in Central Asia and received multiple honors at the Golden City Gate Awards, emphasizing its marketing innovations and passenger experience. It continued to be a leading airline to the Indian Ocean at the World Travel Awards.
- From 2017 to 2018, the airline was consistently recognized for its outstanding marketing campaigns and service quality, including awards for being the best full-service airline in Central and South Asia.
Historically, from 2000 to 2016, SriLankan Airlines earned several accolades, including Skytrax awards and recognition for inflight entertainment, reinforcing its reputation in the competitive airline industry.
These awards highlight SriLankan Airlines' commitment to exceptional service, sustainable practices, and enhancing the travel experience for passengers worldwide.
Featured Video
SriLankan Airlines Economy Class
Background +
Date of Appointment : September 2022
IATA Code : UL
ICAO Code : ALK
Territories : Malaysia
Services : General Sales Agency - Passenger
Contact Details +
Reservation & Ticketing
Telephone No. : +603 2141 7465
Contact Person : Sujithra Manoharan
Position : Reservation & Ticketing Manager
Sales
Contact Person : Leo Sanjeev
Position : Sales Manager
Email : KULTOUL@pacificworld.travel