Advisory: Passenger Reminders for Peak Holiday Season 2024

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As the Christmas and New Year peak holiday season approaches, we anticipate a high volume of passengers traveling on both domestic and international flights. To help ensure a smooth and hassle-free journey, we strongly encourage all travelers to follow these important tips:

Travel Preparation Tips:

  • Arrive Early: Due to expected heavy traffic, especially when departing from Manila or other major airports in the Philippines, plan to arrive at the airport at least 3 hours before your domestic flight and at least 4 hours before your international flight.
  • Check Flight Status: To confirm your updated flight status and terminal assignments, please visit Philippine Airlines' Flight Status before heading to the airport.
  • Online Check-in: Skip the lines by checking in online via the Philippine Airlines website or mobile app within 24 hours up to one hour before your flight.
  • Stay Within Your Baggage Allowance: Ensure your check-in bags meet the allowable weight limit as indicated on your ticket.
  • Verify Travel Documents: Double-check that all your travel documents are complete and valid before your journey.

For International Travel:

  1. Your passport must be valid for at least 6 months from your date of travel.
  2. Ensure the name on your ticket matches the name on your passport.
  3. Have the necessary visas, permits, vaccination cards (if applicable), and other documents required for your destination.

For Domestic Travel:

  1. Present a valid government-issued ID, school ID, or company ID.
  2. Ensure that the name on your ticket matches the name on the ID you present at check-in.
  • E-Travel Registration: International travelers must complete the mandatory E-Travel Registration required by Philippine authorities.
  • Terminal Assignments: In Manila, PAL domestic flights depart from NAIA Terminal 2, while international flights depart from NAIA Terminal 1.

For any additional concerns or inquiries, travelers can reach out directly to Philippine Airlines via the following channels:

  • Hotline: (+632) 8539-0000 / (+632) 8855-8888
  • Mobile (Philippines): (+63) 919-056-2255
  • Messenger: PAL Messenger
  • Viber: Search for Philippine Airlines
  • WhatsApp: PAL WhatsApp
  • myPAL Web Chat: PAL Web Chat

Wishing everyone a wonderful holiday season! Safe travels and a joyous Christmas from all of us. ✈️🎄