Jet Airways now introduces 'Zero Penalty Fees' for changes or cancellations within 24 hours of booking on Jetairways.com or Jet Airways mobile app.
Now enjoy complete peace of mind with the freedom to change or cancel your travel itinerary within 24 hours of booking.
Terms and Conditions:
- This facility is applicable only for bookings made and tickets issued on Jetairways.com or Jet Airways mobile app.
- Cancellation or Change can be availed within 24 hours from the booking creation and must be done using the Manage Booking Facility on Jetairways.com.
- Guest will not be able to avail this feature offline.
- In case of a change to the booking, only the penalty fees will be waived off. Any additional amount to be paid due to the increase in fare will be charged to the guest.
- The Manage Booking facility can be accessed for bookings up to 1 hour prior to departure for flights within India and up to 3 hours prior to departure for international flights.
- Jet Airways reserves the right at any time, without prior notice to add, alter, modify, change or vary all or any of these terms and conditions or to replace wholly or in part, the above offer by another offer, whether similar to above offer or not, or to withdraw it altogether.
- JetPrivilege Award booking(s) will not be entitled to the 'Zero Penalty Fee' benefit.
- Flight + Hotel booking(s) will not be entitled to the 'Zero Penalty Fee' benefit.
- 'Fare Lock' bookings will not be entitled to the 'Zero Penalty Fee' benefit
- ‘Zero Penalty Fee’ benefit will not be eligible for changes to tickets booked on Jetairways.com using Net Banking, Cash cards, Maestro debit cards, American Express credit cards and Diners credit cards.
- Tickets purchased using 'Cash on Delivery' as a payment option will not be entitled to the 'Zero Penalty Fee' benefit.
- Convenience Fee for bookings will not be refunded in case of cancellation.
For further inquiries, please contact your preferred travel agents or us at: KULJETAIRWAYS@pacificworld.travel or any of our offices at:
GSA OFFICE: PACIFIC WORLD TRAVEL SDN BHD
Level 6, Lion Office Tower, 1, Jalan Nagasari, 50200 Kuala Lumpur
T: +603 2148 9020 | F: +603 2148 1357
Unit 118, 1st Floor, Penang Plaza, 126 Jalan Burmah, 10050 Penang
T: +604 229 3754 | F: +604 226 9654
Suite M1-03A,Mezzanine Floor, Menara MAA, 6 Lorong Api-Api Satu, 88000 Kota Kinabalu
T: +6088 484 730 | F: +6088 484 740