In the 16th edition of GT Tested Reader Survey in-depth traveller survey on excellence in the travel and tourism industry conducted by the renowned magazine - more than 20,000 frequent flyers evaluated Alitalia’s Magnifica long-haul business class seat and meals served on board as the best in the world in 2019.
The 2019 data confirms an increase in Alitalia passenger satisfaction compared to the previous two years: with 88.2% of satisfied travellers, an increase of 2.5 percentage points was recorded compared to 2018 and 5 percentage points compared to 2017.
“Best Airline Cuisine” – 10th consecutive year
Awarded for the quality of the meals served on board, paired with award-winning Italian wines. The award reaffirms Alitalia’s constant commitment to improving its catering, to represent Italy through a journey of characteristic culinary excellence. The Italian airline received this prize for the tenth year in a row thus entering the Global Traveler Hall of Fame of the most awarded airlines.
“Best Business-Class Seat Design” – 2nd consecutive year
Global Traveler readers selected, for the second consecutive year, the comfort of Magnifica’s lie-flat seats, upholstered in Poltrona Frau leather and equipped with a fully horizontal bed position and massage function.